Instant ResponseHigher SalesAI customer representatives and sales assistants provide instant responses to achieve higher conversion, more revenue and more sales with AI-powered customer experience and sales platform.
Etkin.ai is a multi-channel artificial intelligence customer service and sales assistant platform developed for e-commerce and corporate businesses. It understands your customers on WhatsApp, Instagram, Web Chat, and phone, and provides instant personalized responses.
Etkin.ai is a corporate platform that strengthens your business's customer service and sales processes with artificial intelligence. Through WhatsApp AI chatbot and ai whatsapp bot integrations, it communicates with your customers on WhatsApp 24/7, answers questions like an ai customer representative, checks order statuses and shortens the path to sales.
With Instagram chatbot, e-commerce chatbot and Shopify chatbot integrations, it manages the artificial intelligence e-commerce experience end-to-end; automates product discovery, stock status, return processes and campaign communications. Our AI voice agent and AI phone agent solutions digitalize voice flows in your call center, reduce waiting times and provide each customer with a human-like, consistent experience.
No platform fee; pay as you go. Complete the setup in minutes and start testing your AI customer agent with real customer data.
Turn Every Interaction Into Revenue.
Imagine an AI sales agent that analyzes visitor behavior, recommends the right products and accelerates purchase decisions. Etkin.ai evaluates every message coming from Instagram DM, WhatsApp and web chat in real time, personalizes each interaction and lifts your conversion rates.
Redefine Customer Support.
Conversations do not stop when the sale is closed. With etkin.ai's AI customer service layer, order, shipping, returns and frequently asked questions are handled automatically. Questions like "Where is my package?" are taken over by AI customer agents so your team can focus on higher‑value work. Your customers no longer wait; the right answer always arrives at the right moment.
WhatsApp, Instagram and CallsFrom a Single Panel
Etkin.ai is also a true omnichannel AI platform that brings all of your communication channels into one place. Instagram DM, WhatsApp, web chat and phone calls are centralized in a single panel so you don't need separate tools for each channel.
AI Voice Assistant with aHuman Tone
Your customers talk to a natural, human‑sounding voice, while you handle thousands of calls in parallel with AI‑powered voice assistants working in the background.
Manage High Volume
Manage hundreds of incoming calls or thousands of outgoing campaign calls with an AI phone agent. Artificial intelligence smoothly manages heavy phone traffic.
Seize Opportunities Instantly
Call potential customers who fill out the web form within seconds using AI outbound calling. Make initial contact while their interest is at its peak.
Reflect Your Brand Voice
Forget mechanical robot voices. Provide your customers with a premium experience at all times with natural and fluent dialogues that match your brand identity.
Reduce Operational Load
Delegate repetitive questions like "Where is my package?" to AI. Let your team focus only on valuable work that requires expertise, increase your efficiency.
Check out sample voice assistant conversation recordings.
Manage High Volume
Manage hundreds of incoming calls or thousands of outgoing campaign calls with an AI phone agent. Artificial intelligence smoothly manages heavy phone traffic.
Seize Opportunities Instantly
Call potential customers who fill out the web form within seconds using AI outbound calling. Make initial contact while their interest is at its peak.
Reflect Your Brand Voice
Forget mechanical robot voices. Provide your customers with a premium experience at all times with natural and fluent dialogues that match your brand identity.
Reduce Operational Load
Delegate repetitive questions like "Where is my package?" to AI. Let your team focus only on valuable work that requires expertise, increase your efficiency.
Don't Slow Down in Your E‑Commerce
An e‑commerce chatbot that works with all of your platforms including Shopify, ikas, ideasoft, Trendyol and custom stacks. Orders, shipping, stock levels and returns are all synced and shared with your customers automatically.
İkas
İdeasoft
Ticimax
T-soft
Shopify
Trendyol
3000+ Integrations
Etkin.ai integrates with more than 3,000 tools including CRM, e‑commerce platforms, shipping, accounting and operational systems. Your AI Assistant works on top of your existing systems without disrupting current workflows.
Tailored to Your Business Needs
Transparent pricing packages designed for your business size
Starter
For small businesses
- Up to 25 chats(Marketplace replies counted separately: 1 chat = 3 replies)
- 10 WhatsApp campaign messages(up to 1 campaign)
- 1 Connected Channel(WhatsApp, Instagram, Trendyol, etc.)
- 1 User
- Up to 50 Products
- All Integrations
- All Communication Channels
Standard
For growing businesses
- Up to 650 chats(Marketplace replies counted separately: 1 chat = 3 replies)
- 2,000 WhatsApp campaign messages(cart reminders, bulk announcements — up to 3 campaigns)
- 3 Connected Channels(WhatsApp, Instagram, Trendyol, etc.)
- 3 Users
- Up to 1,000 Products
- Basic Support
- Group Training Webinars
Pro
For enterprise businesses
- Up to 2,500 chats(Marketplace replies counted separately: 1 chat = 3 replies)
- 6,000 WhatsApp campaign messages(cart reminders, bulk announcements — up to 10 campaigns)
- 10 Connected Channels(WhatsApp, Instagram, Trendyol, etc.)
- 10 Users
- Unlimited Products
- One-on-One Training
- Dedicated Customer Representative
Enterprise
Custom solutions for large brands
- Enterprise Security
- Custom API Integrations
- Custom SLA
- All Pro Features
Prices exclude VAT.
Launch Your AI Assistantin 5 Minutes
Start a short demo to see how etkin.ai transforms your sales and support processes. Achieve more results with less effort.