Instant ResponseHigher SalesAI customer agents and AI sales assistants that give instant responses, increase conversion rates and generate more revenue and sales for your e‑commerce business. Etkin.ai is an AI-powered customer experience and sales platform.
Etkin.ai is a multi-channel artificial intelligence customer service and sales assistant platform developed for e-commerce and corporate businesses. It understands your customers on WhatsApp, Instagram, Web Chat, and phone, and provides instant personalized responses.
No platform fee; pay as you go. Complete the setup in minutes and start testing your AI customer agent with real customer data.
Turn Every Interaction Into Revenue.
Imagine an AI sales agent that analyzes visitor behavior, recommends the right products and accelerates purchase decisions. Etkin.ai evaluates every message coming from Instagram DM, WhatsApp and web chat in real time, personalizes each interaction and lifts your conversion rates.
Redefine Customer Support.
Conversations do not stop when the sale is closed. With etkin.ai's AI customer service layer, order, shipping, returns and frequently asked questions are handled automatically. Questions like "Where is my package?" are taken over by AI customer agents so your team can focus on higher‑value work. Your customers no longer wait; the right answer always arrives at the right moment.
WhatsApp, Instagram and CallsFrom a Single Panel
Etkin.ai is also a true omnichannel AI platform that brings all of your communication channels into one place. Instagram DM, WhatsApp, web chat and phone calls are centralized in a single panel so you don't need separate tools for each channel.
AI Voice Assistant with aHuman Tone
Your customers talk to a natural, human‑sounding voice, while you handle thousands of calls in parallel with AI‑powered voice assistants working in the background.
Manage High Volume
Manage hundreds of incoming calls or thousands of outgoing campaign calls with an AI phone agent. Artificial intelligence smoothly manages heavy phone traffic.
Seize Opportunities Instantly
Call potential customers who fill out the web form within seconds using AI outbound calling. Make initial contact while their interest is at its peak.
Reflect Your Brand Voice
Forget mechanical robot voices. Provide your customers with a premium experience at all times with natural and fluent dialogues that match your brand identity.
Reduce Operational Load
Delegate repetitive questions like "Where is my package?" to AI. Let your team focus only on valuable work that requires expertise, increase your efficiency.
Check out sample voice assistant conversation recordings.
Manage High Volume
Manage hundreds of incoming calls or thousands of outgoing campaign calls with an AI phone agent. Artificial intelligence smoothly manages heavy phone traffic.
Seize Opportunities Instantly
Call potential customers who fill out the web form within seconds using AI outbound calling. Make initial contact while their interest is at its peak.
Reflect Your Brand Voice
Forget mechanical robot voices. Provide your customers with a premium experience at all times with natural and fluent dialogues that match your brand identity.
Reduce Operational Load
Delegate repetitive questions like "Where is my package?" to AI. Let your team focus only on valuable work that requires expertise, increase your efficiency.
Don't Slow Down in Your E‑Commerce
An e‑commerce chatbot that works with all of your platforms including Shopify, ikas, ideasoft, Trendyol and custom stacks. Orders, shipping, stock levels and returns are all synced and shared with your customers automatically.
İkas
İdeasoft
Ticimax
T-soft
Shopify
Trendyol
3000+ Integrations
Etkin.ai integrates with more than 3,000 tools including CRM, e‑commerce platforms, shipping, accounting and operational systems. Your AI Assistant works on top of your existing systems without disrupting current workflows.
Dynamic PricingBased on Your Needs
Your price is calculated instantly based on monthly message volume, voice call requirements and conversation complexity. Pay only for what you use and scale without unnecessary cost.
Select the complexity level of your customer requests. More complex conversations require higher pricing.
Monthly customer message count
Minimum: 1,000 messages
I receive 3,000 customer messages monthly.
- • Business hours greeting messages
- • Fixed information: working hours, address, basic pricing range
- • Simple routing: "Agent will be with you shortly" / "Leave us an email"
Teams who are just starting, have simple requests, want quick handover to agents.
- • Correct answer from SSS / information pool
- • Repeated questions about product/service, process/policy, delivery/promises
- • Quickly guide customer to basic solution
Support teams; teams that want to reduce repetitive requests.
- • Multi-step routing: flows that lead to appointments, pre-qualification
- • Classify the problem and forward to the right person/next step
- • Step by step information collection (instead of form, chat)
Teams wanting to create sales + support hybrid flows, with more complex scenarios.
Select the complexity level of your customer requests. More complex conversations require higher pricing.
Are you unsure about the number of messages? Enter how many people are sending you messages daily:
Average 5 messages per customer.
Selected plan: Medium (Pro)
$102
Your estimated monthly price
Graduated Unit Cost: $3.40/100 messages
Conversations resolved by AI
2,100 messages resolved automatically by AI
Monthly Workforce Savings
70 hours of workforce savings
Customer representative savings
1 customer representatives work done by your AI assistant
Launch Your AI Assistantin 5 Minutes
Start a short demo to see how etkin.ai transforms your sales and support processes. Achieve more results with less effort.
7 Day Free Trial!